At visitors.filmexpoindia.com, operated by Exhobuzz Pvt Ltd, we strive to ensure a transparent and convenient registration experience for all our visitors. This policy outlines the terms regarding cancellations and refunds for ticketed events organized under Film Expo India.
1. Ticket Cancellation
All ticket purchases or registrations for Film Expo India events are generally non-refundable except in the following circumstances:
Email Not Received: If you do not receive your registration or ticket confirmation email within 24 hours of booking, please contact us at visitors@filmexpoindia.com.
Technical Errors: In case of payment failure or technical error on our website, a full refund will be processed upon verification.
Event Cancellation: If the event is canceled by the organizers, all ticket holders will receive a full refund.
Duplicate Transactions: If multiple payments are made accidentally for the same ticket or registration, the excess amount will be refunded after verification.
2. Refund Process
Refunds will be processed as follows:
Refund requests must be sent via email to visitors@filmexpoindia.com with your transaction details.
Approved refunds will be credited to the original payment method within 7–10 business days.
Processing fees, bank charges, or payment gateway fees (if applicable) are non-refundable.
3. Modifications and Transfers
Tickets or registrations are non-transferable and can only be used by the individual whose name appears on the ticket.
For corrections or modifications (such as updating name or email ID), please contact our support team at visitors@filmexpoindia.com.
4. Contact Information
If you have any concerns or inquiries regarding cancellations or refunds, you can reach out to us:
Email: visitors@filmexpoindia.com Phone: +91 8828827315 Website: visitors.filmexpoindia.com Main Website: filmexpoindia.com