Cancellation & Refund Policy

• All ticket purchases for Film Expo India 2026 are final and non-refundable once payment is confirmed, except under the specific circumstances listed in Section 2.
• No refunds will be issued for non-attendance, late arrival, early departure, or change of personal plans.
• Tickets are non-transferable — they are valid only for the registered attendee whose name appears on the booking.
• Entry will be denied if the name on the QR pass does not match the attendee's government-issued ID.

• Event Cancellation by Organizer: If Film Expo India 2026 is cancelled by Exhobuzz Pvt Ltd, all ticket holders will receive a full refund of the amount paid.
• Event Postponement: If the event is postponed, registered visitors will be given the option to either transfer their ticket to the new date or request a full refund within 7 days of the postponement announcement.
• Payment Failure / Double Deduction: If your bank or payment gateway debits your account but the booking fails or is not confirmed, a full refund will be initiated within 5–7 working days after verification.
• Duplicate Transactions: If you accidentally complete the same payment twice, the excess amount will be refunded after verification within 7–10 working days.
• Confirmation Not Received: If you do not receive your booking confirmation or QR pass within 24 hours of successful payment, contact us immediately. We will resend your pass or investigate and resolve the issue.

• Visitors may upgrade their pass to a higher tier (e.g., Visitor to Business Delegate) subject to availability, from the My Tickets section.
• The upgrade amount is the difference between the two pass prices and is payable at the time of upgrade.
• Upgrades are non-refundable once processed.
• Downgrading a ticket to a lower tier is not permitted under any circumstances.
• Once Prime Business, VIP, and VVIP passes open, upgrade options to those tiers will be made available automatically.

• Minor corrections to your registered details (such as name spelling or email address) can be requested by contacting info@filmexpoindia.com at least 7 days before the event.
• The event date on a Visitor Pass (29 or 30 August) cannot be changed after booking.
• Company name and designation updates can be made from your profile section before ticket generation.
• Modifications to ticket type (other than upgrades) are not permitted after payment.

Exhobuzz Pvt Ltd shall not be liable for cancellations, delays, or modifications to Film Expo India 2026 caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, civil unrest, or acts of God. In such cases, the Organizer will communicate alternative arrangements or refund options at the earliest possible time.

• Visitor chose not to attend for personal reasons.
• Visitor arrived late or left early and missed sessions.
• Visitor's entry was denied due to invalid ID or QR code mismatch caused by incorrect registration details.
• Visitor was removed from the event due to violation of the Code of Conduct.
• Promotional or discounted tickets — unless the event is cancelled by the Organizer.
• Upgraded ticket amounts once the upgrade is confirmed.